Tuesday, June 19, 2018

A Squeaky Wheels!

Hey Gang!

After complaining on line to all  of you and others  on the net
about the quality of the dolls Mattel is putting out, I took my
complaints to the source! I contact Mattel and let them know that
I had issues with the quality of their dolls. I gave them model number
and the issue.

They young lady I talked to was very nice and took down my information
and said that they would send me out a coupon to cover the cost of the
fashionista doll that I complained about!

Here it is!

  Hurry Ms. Leo, hurry!

I have had it for a while because my local stores didn't have anything
that I wanted.  I have until the end of this month to find something.
I will post what I purchased so that you can see it!

OK, Thanks For Looking!


Anonymous said...

It's great that you got a coupon, and I hope that the quality of the dolls will improve in the future. Have fun with choosing something and I look forward to seeing what you found :-).

Muff said...

I didn't even know they did such a thing!

Black Doll Enthusiast said...

Hope you find something soon.


Jaye Frye said...

Good for you! You have to search so you don't lose the coupon! Shopping!

Phyllis said...

Well, that is good! I will say that whenever I have contacted Mattel Customer service, the person has always been very nice. And they also seemed genuinely interested is resolving the problem. Can't wait to see what you get with your coupon!

Ms. Leo said...

Thanks for your comments Millicent, Muff, dbg of BDE, Jaye and Phyllis!

Millicent, I don't think that the quality will change until they find a different manufacturer. Normally they are under contract, so I'm guessing it will be a while if it happens.

Muff, Many companies have something like this! Not the Post Office though! If you get to the right people in the corporate headquarters, they are willing to do something.

dbg of BDE and Jaye, After looking in a few places, I did find something!

Phyllis, Sometime the Customer Service is contacted out. Especially on their sales web page but on their product page you can email and get a call back.